Cancellation Policy

Last updated: October 2026

At InstantPot Pro, we understand that sometimes plans change. Please read our cancellation policy carefully before placing your order.

Order Cancellation Window

You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Since we process and dispatch orders within 1–2 business days, we encourage you to contact us as soon as possible if you need to cancel.

How to Cancel an Order

To request a cancellation, please contact our support team immediately at instantpotkitchen@proton.me with your order number and reason for cancellation. We will do our best to accommodate your request.

Orders Already Shipped

If your order has already been shipped, we are unable to cancel it. In this case, please refer to our Return and Refund Policy for options on returning the item once it has been delivered.

Cancellation Confirmation

If your cancellation request is approved, you will receive a confirmation email. Refunds for cancelled orders will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Us

For any cancellation-related queries, please reach out to us at: instantpotkitchen@proton.me